Get a Flawless Launch from the First Day
See your new inventory system come to life with the support you need for a smooth start
With your new system configured and your staff fully trained, it’s finally time to hit the button and go live.
But we know from experience that this is the most critical part of the project.
Until now, your users have been learning in a safe environment.
Every wrong order was easily deleted, and none of their mistakes came with any real-world consequences.
But once you go live, that safety net gets removed.
And a few small mistakes now could lead to huge costs and corrections further down the line.
So while the formal training might be over, the real training is still ongoing – and we’ll be ready to step in during the first few weeks after your new software goes live.
What happens on the first day?
On the day you go live, you’ll have one of our expert consultants on-site and ready to assist. They’ll make sure everything runs smoothly – and they’ll be on-hand to advise you if you have any worries or concerns.
You’ll also have access to our phone, email, and helpdesk support. So if any of your team members encounter any problems, you’ll have the fast and responsive help you need to keep your launch on track.
What can I expect in the first month?
Together, we'll make sure that the first day is a success. But it doesn't stop there.
You’ll have access to our help-desk support throughout your entire first month after you go live – and we’ll be checking in with weekly progress update meetings to see how you’re getting on and give you any advice you need.
We'll also help you to keep an eye on your system and how it's performing.
Through a series of system reviews, we’ll keep checking that every function, configuration, and integration on your new inventory system is the right fit for what you need.
And if you need any last-minute tweaks or changes, we’ll be able to step in and make the corrections in time.