Mastering Automated Shipping Email Notifications in Cin7 Core: A Comprehensive Guide

Mastering Automated Shipping Email Notifications in Cin7 Core: A Comprehensive Guide

Mastering Automated Shipping Email Notifications in Cin7 Core: A Comprehensive Guide

In today’s fast-paced business environment, efficiency is key, and the automation of processes has become a crucial aspect of successful operations. Cin7 Core, a robust inventory management system, offers a powerful feature that allows you to streamline your communication process—automated shipping email notifications. In this blog post, we’ll delve into the steps involved in setting up these automated emails, providing you with a comprehensive guide to enhance your workflow and improve customer satisfaction.

Setting the Stage: Automated Emails in Cin7 Core

One of the standout features of Cin7 Core is its ability to automate various aspects of your business processes, including communication. By setting up automated emails, you can ensure timely and accurate notifications to your customers regarding their shipping orders. This not only saves you time but also contributes to a smoother overall operation.

Step-by-Step Guide: Creating a Workflow for Automated Shipping Email Notifications

To harness the power of automated shipping emails, you need to create a workflow within Cin7 Core. Follow these steps to set up an efficient and effective system:

Accessing the Automated Emails Module:
  • Log in to your Cin7 Core account and navigate to the Automated Emails module.
  • Locate the option for setting up shipping notifications and click on it to initiate the process.
Filtering the Sales Order List:
  • Define specific criteria to filter the sales order list. This ensures that the automated emails are triggered only for relevant orders.
  • Options for filtering may include order status, shipping location, or specific product categories.
Defining Trigger Events:
  • Determine the events that will trigger the automated shipping email. This could be the confirmation of order dispatch, shipment tracking information, or other key milestones in the shipping process.
Customizing Email Content and Attachments:
  • Tailor the content of your automated emails to align with your brand voice and provide relevant information to customers.
  • Attach essential documents such as invoices, packing slips, or product manuals to enhance the customer experience.
Activating the Workflow:
  • Once you have configured the necessary settings, activate the workflow to commence the automated shipping email process.
  • Cin7 Core will now automatically send out notifications based on the defined trigger events and criteria.

Enhancing Customization: Tailoring Emails to Your Brand

Cin7 Core not only offers automation but also places a strong emphasis on customization. Take advantage of the platform’s capabilities to create a seamless and branded experience for your customers:

  • Branding Elements: Incorporate your company logo, color scheme, and font choices to maintain brand consistency in your automated emails.
  • Personalization: Use customer data to personalize emails, addressing recipients by their names and including relevant order details.
  • Dynamic Content: Create dynamic content that adapts based on specific customer attributes or order characteristics.

Benefits of Automated Shipping Emails in Cin7 Core

Implementing automated shipping email notifications in Cin7 Core comes with a multitude of benefits for your business:

  • Time Efficiency: Save valuable time by eliminating the manual process of sending individual shipping notifications. Cin7 Core handles this seamlessly, allowing you to focus on other critical aspects of your business.
  • Accuracy and Consistency: Automated emails ensure that customers receive accurate and consistent information regarding their orders. This reduces the likelihood of errors associated with manual communication.
  • Improved Customer Experience: Timely and informative shipping notifications contribute to an enhanced customer experience. Customers appreciate transparency and are more likely to remain loyal to a brand that keeps them informed at every step of the purchasing journey.
  • Operational Streamlining: By automating the shipping notification process, you streamline your overall operations, leading to increased efficiency and reduced operational costs.


In conclusion, mastering automated shipping email notifications in Cin7 Core is a game-changer for businesses seeking to optimize their processes and enhance customer satisfaction. By following the steps outlined in this guide and leveraging the customization options available, you can create a seamless and branded communication system that adds value to your overall customer experience. Embrace the power of automation with Cin7 Core, and propel your business into a new era of efficiency and customer-centricity.