The Challenge
Townhouse had recently adopted Cin7 Core to manage their inventory and sales processes, but their salon management platform—Zenoti—offered no native integration. This meant every purchase order created in Zenoti had to be re-entered manually as a sales order in Cin7 Core. With 49 salons operating across the UK, this duplication was both time-consuming and error-prone, creating unnecessary workload for the operations team and limiting efficiency.
The Solution
BlueHub began scoping in December 2024, assessing both Zenoti and Cin7 Core APIs and working closely with the Townhouse team to map data fields and workflows. A key requirement was linking each Zenoti salon (or “Centre”) with a designated customer record in Cin7 Core.
We then developed a bespoke API integration to automate the sales order creation process. The solution was designed to manage Zenoti’s API thresholds and included built-in alerts to flag any inconsistencies—such as missing mappings—so the ops team could respond quickly. The integration went live in early February 2025, exactly to schedule.
