Don’t want to be left high and dry?
Keep a team of cloud experts waiting on standby – ready to jump in and get you back on your feet
With a successful launch and a team that’s fresh from their training, it’s easy to think that it’s all smooth sailing ahead.
But no matter how well things have gone, there’s always a chance that problems can pop up – especially when you’re still getting used to a new system.
And if something does go wrong? We’ll be here, ready and waiting to help.
What happens if there’s a problem?
First of all: don’t worry!
Lots of businesses run into small problems in their first few months with a new piece of software.
That’s why we have a Frontline Support Team available seven days a week to handle your questions and give you the fixes and workarounds you need.
You can use our Frontline Support for things like:
What if I’ve got bigger problems?
If you’re unlucky, you might run into a problem that’s not a quick fix. So in those cases, you can use our Advanced Support to get some in-depth help over a longer period of time.
This could mean things like:
Faulty system settings