Everything You Ever Wanted to Know about DEAR Inventory
We’re big fans of DEAR Inventory here at BlueHub.
But as much as we love inventory apps, we know they aren’t always the easiest to get to grips with.
So to help you get a head start on understanding DEAR, we’ve put together the most frequently asked questions we hear on a daily basis – from pricing and integrations to the specific functions that pop up the most.
What is DEAR?
DEAR is a cloud-based ERP (Enterprise Resource Planning) software that’s designed for accurate stock control, in-depth reporting, and greater operational efficiency.
It’s an all-in-one package that covers:
- Inventory Management
- Streamlined Accounting
- B2B Portals and eCommerce
- Supplier and Customer Management
- And Warehouse Management
Is DEAR just for manufacturers?
DEAR is well known for its powerful tools that help manufacturing businesses to stay on top of their production and their inventory. But it’s not just for manufacturers, it’s a top-class ERP for retailers, wholesalers, and eCommerce operators, too – with built-in modules for POS (Point of Sale), B2B Portals, and multi-platform eCommerce sales.
How much does DEAR cost?
DEAR works on a monthly subscription that starts at around £180 a month ($249 USD). That’s for a basic package that includes 5 users, 2 external integrations, and all of the usual customer support, accounting integration, and payment processors. You can then pay extra each month for every additional user – or for any extras you need, such as POS units, B2B Portals, or additional APIs.
How does DEAR help manufacturers?
One of the things that sets DEAR apart from other inventory apps is its powerful tools for manufacturing businesses. With DEAR, you’ll be able to:
- Create advanced Bills of Materials (BOMs) – with Product Families, Multi-level Assembly, and Auto-Assembly for complex products
- Estimate production costs and track expenses – with product data pulled automatically from your sales channels, and multi-warehouse management across different locations
- And keep on top of your production issues – with fast barcode scanning and automatic stock selection.
Can I replace components with DEAR?
Assemblies can be tricky – and you might need to replace components along the way.
Here’s how to process a replaced component in an assembly with DEAR:
- Process a credit note for the value of the returned component.
- If you’re returning the component to your inventory, you’ll also need to process stock adjustment.
- For the new component, you can convert the sale to an Advanced Sale so you can process another fulfilment.
Can I use DEAR software in a physical store?
Yes! With the DEAR Point of Sale (POS) module, you can turn any mobile device into a point of sale unit. You’ll be able to list your product catalogue, invite users, make sales, process returns, and much more – and it’s all fully integrated with your DEAR Inventory system.
Can I use DEAR to sell online?
DEAR has its own B2B eCommerce Portal, so your customers can browse and order from your catalogue 24 hours a day. It’s perfect for any kind of business that sells to other businesses – whether you’re a manufacturer selling to wholesalers, or a wholesaler selling to retailers.
But the B2B Portal doesn’t come included in the basic package. You’ll need to pay extra for a B2B Portal licence, and you’ll have to pay for each additional portal you need.
Can I use DEAR to manage my warehouses?
DEAR comes with its own module tailored for warehouses: the DEAR WMS (Warehouse Management System). The WMS uses wireless barcode scanning (with either ScanSKU or mPOP barcodes) to make picking and packing easy and efficient.
Can DEAR analytics improve operations?
DEAR Inventory’s advanced analytics transform raw data into actionable insights. Businesses can forecast demand more accurately, identify sales trends, and optimize inventory levels to meet customer needs without overstocking. Customizable reports allow for deep dives into operational efficiency, highlighting areas for improvement in logistics, warehouse management, and customer satisfaction. This data-driven approach helps companies stay competitive in fast-moving markets.
Can DEAR simplify the global supply chains?
DEAR Inventory is a powerful ally for businesses navigating the complexities of global supply chains. Its robust features like multi-currency support, comprehensive international tax handling, and the ability to track inventory across multiple jurisdictions simplify what would otherwise be a logistical nightmare. By offering a unified platform that addresses the unique challenges of global trade, DEAR helps businesses optimize their supply chains, ensure compliance with international regulations, and adapt to the dynamic demands of global commerce.
What’s DEAR’s role in environmental sustainability?
DEAR Inventory supports green business practices by optimizing stock levels to minimize waste, especially for perishable goods. Its efficient logistics planning reduces carbon emissions by optimizing delivery routes and consolidating shipments. The system’s return management capabilities encourage recycling and reuse of materials, contributing to a circular economy. By using DEAR, businesses can make significant strides towards their sustainability goals, demonstrating their commitment to environmental stewardship.
Can DEAR be integrated with cloud accounting software?
Yes! Just like you’d expect with any modern inventory software, DEAR comes with built-in integrations to both Xero and QuickBooks Online (QBO) – two of the biggest and most popular cloud accounting services out there. With a pre-built integration that’s ready to go straight out of the box, you’ll be able to automatically sync your data between your inventory software (DEAR) and your accounting software (Xero or QBO).
Does DEAR integrate with any eCommerce platforms?
DEAR comes with a wide range of integrations for selling online, including:
- Shopify
- WooCommerce
- Magento
- eBay
- Amazon
- And Etsy.
You’ll also be able to link up your DEAR system to your B2B platforms. On top of DEAR’s own B2B Portal, you’ll have ready-made integrations for two external platforms: Handshake and Pepperi.
What if I can’t find the DEAR integration I need?
DEAR comes with a huge range of pre-built integrations. But you might be working in a niche industry – or you might be using platforms that aren’t as popular as some of the mainstream ones.
So if you need to link your DEAR system to an app or a platform that’s not yet supported, you’ll need someone who can build a custom integration. And that means you’ll need a team of experienced developers on your side – like our own developers here at BlueHub, who create custom integrations for all kinds of different software.
Looking for more help with DEAR and how it works?
DEAR is a powerful piece of kit – and things can get complex when you drill down into the details. So to help you on your way to a complete understanding of DEAR and its systems, we’ve created an open support group for DEAR users on Facebook.
What’s DEAR Inventory’s impact on digital transformation?
In today’s rapidly evolving digital landscape, DEAR Inventory stands out as a pivotal tool for businesses undergoing digital transformation. By automating inventory management and seamlessly integrating with a plethora of digital tools, DEAR not only streamlines operations but also significantly reduces the margin for error. This automation extends to real-time data analytics, empowering businesses with instant insights into their operations, enabling smarter decision-making, and fostering a culture of agility and innovation that’s essential for competitive advantage.
What’s next for DEAR inventory?
Looking ahead, DEAR Inventory is committed to continuous improvement and innovation, with a clear roadmap that promises to further enhance its capabilities. Anticipated updates include even more sophisticated analytics, deeper integrations with emerging technologies, and enhanced features that address the evolving needs of businesses across sectors. This forward-thinking approach not only reassures users of DEAR’s commitment to staying at the forefront of inventory management solutions but also signals a steadfast dedication to supporting businesses in their growth and adaptation to market changes.
It’s a community-led space where DEAR users can come together to share their knowledge, their progress, and their DEAR tips and tricks – in a friendly online environment that’s built around helping each other improve and grow.